We received our 2 bed type C cabin last October and cannot recommend Loghouse enough from start to finish the service was excellent, constant communication throughout and the build team were polite, friendly and tidy. A great experience all round
Very happy with our 4x3 Newcastle log cabin. Solid construction, good quality windows and doors and looks great. Construction team were very professional and fast, had good attention to detail and gave good advice. Would recommend.
Excellent service and work from start to finish. We went with the ground screw option for the base and its rock solid. The cabin build only took 2 days and the guys were very professional. They left the place spotless when finished. Highly recommended.
Our new log house is so perfectly made. During a storm a candle wouldn’t flicker inside. The workmanship and quality is outstanding.It arrived 7 weeks before the due date, we were delighted when we were offered an earlier installation.The carpenters were experienced, diligent and precise.The Loghouse is far better value also than competitors, many of the brochure extras were given as standard.I couldn’t recommend Loghouse highly enough.Thank you.
Very happy with our Dundrum Log Cabin, the quality is second to none. The installation was done by two very hard working professionals who worked through constant rain showers and until late to ensure the cabin is protected before they left for the day.We waited a long time for this cabin as per provided lead time and are very pleased with how it turned out.
Our experience with the company was a very positive one. Our cabin was offerred to us for delivery at a date earlier than originally scheduled. It arrived on time and was erected very quickly by the extremely hard-working and very efficient Eddie and Ray. When they finished assembling, they left the site in great order. The whole event was trouble-free and we are very happy with the outcome.
Absolutely great. Friendly . Honest Information. Very Helpful....and then the lads arrived to put the cabin up. Really could not have been better from start to finish. So helpful. Did a very good job . A genuine honest pride in their work gave me confidence and made the whole experience excellent. Would highly recommend.
I don't normally leave reviews but I am for this. We are so happy with our amazing cabin! This whole experience has been such a relief as we had such a specific specification and log house has come through for us massively. So professional. Thank you so much to the entire log house team!
I'm utterly delighted with the cabin, it was super fast to be constructed and I required a lot extras as I'm running a business out of it and all the guys working on its construction were incredible, helpful and solution oriented. It took a lot of stress off my hands and I'm super grateful. All my clients are in love with the place and many have been asking what company I used. Thanks so much to everyone at loghouse.
Really delighted with our new log cabin. The builders were fantastic. Their work was perfect, great tips & a pleasure to have around. There was a delay which annoyed us but it was worth waiting for and the guys really made up for it so overall a great product and experience. Thank you loghouse!
The while experience with loghouse.ie was great. Martin in the kinsealy showroom looked after us and helped us to order the right cabin. The delivery arrived first thing on a Monday morning and the expert assembly team were completely finished by Tuesday afternoon. They explained everything from start to finish and involved me throughout the process. The cabin is perfect, we love it. Couldn't be happier with the service received from loghouse.ie. Thanks to all the team!
We recently had our Eco Garden Room installed and are absolutely delighted with it. The whole process from order to completion was very professionally handled. The build itself was completed perfectly by Robertas and Audrius without any fuss or disruption. Would definitely recommend Loghouse to anyone looking to add a garden room.
I recently had a log cabin installed by Loghouse and the experience was first class from start to finish. The sales, installation and post sales teams were excellent to deal with. I would recommend them to anyone looking to get a log cabin. The quality of the materials and workmanship are excellent
Log Cabin installed within two days of hard grafting. The lads were friendly helpful and very professional.From the moment they arrived we had banter, coffee. They approached this task in a happy jovial manner.Would highly recommend Log House, talk to Kieth he’s very helpful and informative.Cheers
If I could give a minus star I would.This is my first negative review but I can honestly say it is warranted. I would hate for anyone to put their hard earned pay into using this company and receiving an extremely bad service like I did.I had my extension built by loghouse in July last year. First of all the gutter wasn't completed correctly as it was mismatched. The builder said he would be back the following week to fix it, however I never heard from him.A few weeks after completion the neighbour complained that the extension was encroaching into his garden and this caused a great deal of stress as he was threatening to get his solicitor involved if it wasnt adjusted accordingly. I sent loghouse numerous calls and emails, however got no response. I had to call to the office in Glen of the Downs, where the salesman agreed it was built in my neighbours garden and it was their mistake and that it would be fixed. I didnt hear from them again and again had to call and mail loghouse , I eventually got a response with an estimate of costs (approx €500) that I would have to pay for them to fix their mistakes! After refusing to pay this they eventually agreed to cover costs.Repairs were done however the gutter was still not completed correctly. A few months ago I noticed that the walls were starting to crack, the floor stared to chip, the door was coming apart, the hinges were breaking and their was a leak in the ceiling. Again after numerous calls and emails they said a builder would contact me the following week to see what repairs were needed. I had to contact them again as the builder never contacted me , they emailed late that night to say a builder would be out the next morning at 9am (giving me no time to get cover at work) when I said it didnt suit they said that it's hard to pull the builders out of a job, which clarified that loghouse do not care about their customers once they have received payments.The next morning the builder arrived with a glue gun and a ladder. He stayed for 20 mins approx to "fix" the leak and the door(which has since broken) and said he would be back next week to repair the wall and floor with Silicone. Havent heard from him since and again loghouse are ignoring my calls and emails.I am absolutely appalled at both the customer service and workmanship. And the lack of Care they have for their customer after receiving the pay is quite shocking. This extension is not even up a year and I dread to think of more issues that will arise in the future.
We ordered from Loghouse.ie last year & from day one the service has been amazing! Unfortunately due to lockdowns we were delayed in getting out cabin, but it was so worth the wait!! The lads arrived first thing and within a few houses it was up and ready to be weather proofed we couldn't believe it. It took all in a full day and couple of hours the following morning. We got the Kilkenny design. As it was the perfect for for our garden and what we wanted it for. The lads were so polite and clean by the time they left you'd never have known they were here wasn't so much as a piece of wood left over they took the lot. We are so happy with how it's all turned out. Customer service was amazing from start to finish. We have recconmended yourself to all our friends. Everyone is amazed at the quality and everything. Thanks again guys for everything!!!
We are very happy with our new loghouse cabin. The service was exceptional even if it was delayed because of COVID it was worth waiting for. The service department was excellent too. All the work was done to a high standard of professionalism and we would highly recommend the company.
My Arklow cabin was just completed and it’s amazing. From start to finish the whole experience was hassle free from Keith in the office to Donny setting it up. My cabin was for a sensory room for my son with autism and Keith and the team made everything easy and hassle free all my questions answered and nothing was too much trouble. I would highly recommend Loghouse.ie to anyone who is looking to build a cabin the service was fantastic. Thank you .
When I first got my loghouse I was…When I first got my loghouse I was thrilled with it but then noticed a mold growing and discovered a leak in the roof. I contacted loghouse and they wanted photos so they were sent and eventually it was fixed and I was told this would be the end of the mold problem. WRONG.. what was the "mold" I have now discovered is a fungus in the Timber which is untreated prior to erection ( I thought most timbers are pressure treated ) and after getting a professional out to test the mold I have been told that the issue is in the timber and needs to be chemically treated if I wish to still have my cabin by this time next year. This fungus is growing in colonies and is eating my cabin and is everywhere. It is high up, low down, near electrical sockets and all over the outside too. The treatment necessary is a chemical treatment not a mold remover from Woodies as this will only mask the problem. I have used the Loghouse recommended paint on the exterior and interior as they told me this also treats the wood. I have sent in the report from the professional who tested the fungus yet they tell me I have been misinformed and that they will only use the Woodies product. They tell me on the phone how they will help however when I ask for it in writing so I am covered they omit most of what they said during the telephone conversation. Basically Loghouse.ie are excellent at sales and that s where it stops!! Their product will not stand the test of time if mine is anything to go by. Even without coming down to inspect my cabin they have had the gall to state it's my own fault as I am not maintaining it. I have done everything they said I should do to treat it. These cabins cost a lot of money and a normal timber shed for less money and using normal outdoor timber treatments last longer and are more suitable for our climate than the timber cabins that Loghouse are selling.Contrary to the response from the loghouse team and their slanderous comments I would like to clarify I asked if the fungus was toxic or could not be treated they should replace my cabin as it is under warranty. I have as per the " loghouse team " instructions maintained my cabin only using their expensive paint and I have painted my cabin 3 times. The last time loghouse were on my premises was not long after I got my cabin to fix a faulty roof when the fungus 1st appeared and this is when I was assured this would stop the spread. Roll on 2 years my cabin is covered in fungus. If Loghouse have visited my premises I would like to know when as it was without my knowledge which would indicate they are trespassing??? I never " DEMANDED" anything barr getting this issue resolved as per the experts advice. Thank God I have all correspondence to back me up and prove the correct facts regarding this ongoing issue.Thank you loghouse for your response and if only you were this prompt with your problem solving and customer service we would not be in this predicament!!!!!!
We had an excellent experience with Log House, they were very helpful every step of the way and we are delighted with our log cabin. Very affordable and built to a very high standard. I wouldn't hesitate to recommend them to anybody.
It has been a long time coming with lockdown after lockdown but finally LogHouse have done what they do best . Fantastic craftsmanship, attention to detail is impeccable & the team are a credit to the company . From the sales lads in Rathcoole to Martin in Kinsealy I cannot fault a single part of this well oiled cog . Thank you, thank you .... THANK YOU ! You guys are only going to get busier and bigger if what I experienced is anything to go by ! Wonderful company to deal with !
From start to finish, the customer service was amazing. Denis was great with the initial sale, Eelih was very helpful with the coordination as was Reda with payment.I really wanted to call out Brett and David who built our loghouse who were just fantastic.They worked so hard, did such an amazing job and were so kind and friendly even to the point that our neighbours mentioned to us how lovely they were.We are so happy with our new loghouse and the experience was great too which makes it even better :)
We are thrilled with our Eco Garden Room from loghouse.ie. From our first interaction with Keith we felt we were choosing a reliable supplier and loghouse turned out to be that and more. The quality of carpentry is impeccable becuase Sash and Vadim paid such close attention to choosing the best pieces of cladding for the visible sides, and they and the rest of the team kept the site impeccably clean for the whole time they were here. We couldn't be happier with the entire experience and value for money.
We found the service provided by Loghouse.ie to be excellent from ordering & selecting the cabin to the really prompt and professional way it was erected. However it was their after care service that was really impressive. We needed a small matter attended to in our cabin and from the initial contact made to Loghouse.ie about this they couldn't have been more helpful and efficient. Staff came out to view the cabin within a day or two of the request being sent. A further inspection was done by an engineer two days later and the works carried out a couple of days after that. The representative Tadas and all the guys that came out to fix the fault were first class in their professionalism and customer service. Couldn't praise the after care and customer service of Loghouse and their staff highly enough.
We have waited 9 months for faulty windows and doors to be changed! Too long to wait as now the loghouse is damp the floor is stained from the windows leaking and mould is coming through in the walls!!
We are delighted with our new loghouse (Ashford 4x3m), the quality and design is brilliant.The Log House project management and the assembly teams really exceeded our expectations too, everything came together so quickly, cleanly and efficiently and they were a pleasure to work with.Highly recommend Log House!!
I really can't even award one star for this company, we paid for our self build cabin in the first week of October 2020 and were given a 10 week deadline, that changed on the due delivery date and has changed on every new delivery date, the only time we get communication is if we make contact first, it is shocking service, they use every excuse they can think of, I would never recommend them to anyone, sorry for the rant.
I got my Logcabin in 2018, the best thing l ever did, l would highly recommend this company, so warm and cozy, very spacious with the lovely high roof, very comfortable inside, you can decorate any way you want to make it your prefect home, easy to order and easy to deal with the team who work there, again would really recommend loghouse.ie
Got our Kilkenny 6x4 cabin built by the loghouse crew Aris and co-worker who were a fantastic team to work with and did an amazing job putting it together this January. The electricians from Lighthouse Electrical also did a great job and were very pleasant to deal with. Easy to heat, fabulous quality and makes a great home office and chill out space for the teenagers. We are thrilled with the finished result. Would highly recommend Loghouse.ie!
Ordered a loghouse in June, finally completed in November. Very happy with the results, all the construction teams involved, foundation laying, building and painting were very professional, and did a great job
Couldn't be happier with my 4m x 4m eco garden room. The crew were so polite, friendly and hardworking. They left the place immaculate when they were finished and made sure I was absolutely happy before they left. I specified electrics as well and that team was equally as efficient. The building itself is cosy and comfortable and it looks great too. Its a really great job and fantastic value. I have no hesitance in recommending loghouse to anyone in the market for a home office or a garden room.
Absolutely delighted with our One Bed Type D cabin. Even though the build was delayed, by a couple of weeks because of the lockdown, Eli and the team did an amazing job. The craftsmanship is outstanding, as the lads worked through the weekend to get it done. Highly reccomended! Will be getting another one soon for the kids.